Potbelly is a fast-growing neighborhood sandwich concept offering simple, irresistible food served by friendly people in a warm and welcoming environment. Our unique combination of product, people and place is how we create a devoted base of Potbelly fans and deliver on our passion to be “The Best Place for Lunch.”
Potbelly started in 1977 as a small antique store on Lincoln Avenue in Chicago. To boost sales, the original owner began offering warm sandwiches and homemade desserts to customers. Potbelly became a well-known neighborhood sandwich shop with a loyal following of regulars and frequent lines out the door. The second shop opened in 1997, with Potbelly continuing to grow into many more neighborhoods, reaching over 350 company-owned shops in 2016. Franchisees operate over 40 shops domestically, in the Middle East and in the United Kingdom.
Our toasty warm sandwiches, craveable salads and hand-dipped milkshakes are all made fresh-to-order and our cookies are baked fresh each day. We provide a superior customer experience driven by both our employees and the lively atmosphere of our shops. Our employees are nice people that interact with our customers in a genuine way while providing fast service. Our shops feature live local music and locally-themed vintage décor inspired by the neighborhood to create a lively atmosphere.
Our Values embody how we lead and behave, and form the cornerstone of our culture. We are a fun, friendly and hardworking group of people who enjoy taking care of our customers, while at the same time caring about each other. We believe executing The Potbelly Advantage at a high level creates a distinct competitive advantage and drives our results.
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